Interesting article; worthy of more thought and comment than I have time for right now.
Originally shared by Keith Wilson
I agree. ST:TNG operated from a principle that every crewmember was trained to at least a basic level of proficiency and that their concerns, when voiced, were at least valid enough to investigate. In the workplace I’ve learned that when you assume everyone is a competent adult and you set up policies and procedures that treat them as competent adults they tend to behave as competent adults. When you create policies and procedures that treat them as incompetent children they behave as incompetent children. Expectations beget performance.
http://io9.com/the-underlying-assumption-thats-necessary-for-every-sta-1674263473
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